Frequently Asked Questions
Explore answers to common questions about eSIM installation, activation, coverage, and mobile data plans.
An eSIM (embedded SIM) is a digital SIM card built directly into your phone during manufacturing. There is no need to insert or remove a plastic card. Unlike physical SIMs, it won't get lost or damaged, and it allows you to store multiple profiles (like personal and business lines) on a single device.
Most recent Apple, Samsung, and Google devices support eSIM. (Tip: Dial *#06# on your phone to check for an EID number). To set it up, simply purchase your CommESIM plan, go to your "Cellular" settings, tap "Add eSIM," and scan the QR code provided.
Yes, we accept seamless and secure cryptocurrency payments through the Cryptomus gateway.
Yes, your security is our top priority for all eSIM purchases. We use industry-leading, PCI-DSS compliant gateways like Stripe and Paddle for credit and debit card payments. If you prefer to use cryptocurrencies, you can seamlessly and securely complete your transactions via Cryptomus. Your payment details are never stored on our servers.