PRIVACY POLICY
Last Updated: June 14, 2026
Welcome to commesim.com. Your privacy is of paramount importance to us. This Privacy Policy explains how INTELLECT COMM TECHNOLOGIES LTD ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you visit our website and use our eSIM services.
We operate in strict compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
1. Information We Collect
We collect information about you in a range of ways when you use our website and purchase our eSIM products.
Personal Data
Personally identifiable information you voluntarily give to us when registering on the website or purchasing an eSIM, including:
Identity Data: Name, surname, and date of birth (where required for local telecom compliance).
Contact Data: Email address, phone number, and billing address.
Technical eSIM Data: Device Information (Device model, IMEI, EID) necessary to verify eSIM compatibility and provisioning.
Derivative and Technical Data
Information our servers automatically collect when you access the site:
IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) is collected by our third-party payment processors (e.g., Stripe, PayPal). We do not store your full credit card details on our servers.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:
Create and manage your personal account.
Process your purchases, transactions, and activate your eSIM profiles.
Deliver QR codes, installation guides, and technical support.
Comply with international telecommunications laws and fraud prevention standards.
Send you administrative updates, order confirmations, and promotional emails (which you can opt-out of at any time).
3. Sharing and Disclosure of Your Information
We do not sell or rent your personal data to third parties. We may share information we have collected about you in certain situations:
Telecom Infrastructure Providers: We partner with global network operators and eSIM providers to provision your cellular data profiles. They only receive the technical data necessary to activate your line.
Third-Party Service Providers: We share data with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, and hosting services.
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
4. International Data Transfers
As a UK-registered company providing global eSIM solutions, your information may be transferred to, stored, and processed in countries outside the UK/EEA. Wherever your personal data is transferred, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards (such as Standard Contractual Clauses approved by the UK Information Commissioner's Office) are implemented.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Data Protection Rights (UK GDPR)
Depending on your location, you have the following rights regarding your personal data:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
The right to erasure ("Right to be Forgotten"): You have the right to request that we erase your personal data, under certain conditions.
The right to restrict or object to processing: You have the right to object to or restrict our processing of your personal data.
The right to data portability: You have the right to request that we transfer the data we have collected to another organization.
To exercise any of these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience. You can choose to reject cookies through your individual browser settings, but please note this might affect the functionality of our eSIM web store.
8. Contact Us
If you have questions or comments about this Privacy Policy, or if you wish to exercise your legal rights, please contact us at:
INTELLECT COMM TECHNOLOGIES LTD
Email: support@commesim.com
Website: https://commesim.com